FEMSY • Version dated 1 October 2026
California and New York cancellation notice: you may cancel a paid dating-service contract without a penalty within three business days after entering it. Send a clear cancellation notice to Mohamed Ayad at support@femsy.app or 7 rue Beaugrenelle, 75015 Paris, France. For California, the deadline is midnight on the third day, excluding Sundays and holidays. For New York, include your name, signature (which may be electronic) and the date. We will return eligible payments within ten days of receiving the notice. Longer or additional rights described below remain available.
Femsy is a dating and social-discovery service for adults. It is operated by Mohamed Ayad, entrepreneur individuel (a French sole proprietor), SIREN 951467034, whose business address is 7 rue Beaugrenelle, 75015 Paris, France. In these Terms, “Femsy”, “we”, “us” and “our” refer to that operator. Contact us at support@femsy.app for support, safety reports, complaints and contractual notices.
These Terms govern your account, use of the Femsy service, interactions with other members and purchases of Femsy subscriptions. A specific offer shown and accepted when you purchase forms part of your agreement. Read these Terms before accepting them or purchasing. If you do not agree, do not create an account or purchase a subscription. You may save a copy for your records.
Our Privacy Policy separately explains how we process personal data. Accepting these Terms is not, by itself, consent to every use of personal data or to processing that legally requires a separate, specific consent. Mandatory consumer and data-protection rights always remain available. Sections 10 and 17 contain additional cancellation and regional protections.
You must be at least 18 years old, have legal capacity to enter this agreement, and be legally entitled to use the service where you are located. You must not create an account for a minor or allow a minor to access your account. Enter your real date of birth and do not misrepresent your age or identity.
Registration uses a telephone number and a verification code. Use a number you control, protect your device and codes, and tell us promptly if you believe someone else has accessed your account. Never share a verification code with another member. You remain responsible for your own use of the account; you are not automatically responsible for unauthorised activity for which you are not at fault.
Keep your account information accurate. Do not impersonate another person, create deceptive profiles, sell or transfer your account, or evade a previous suspension. A display name does not authorise deception about who you are.
We may restrict or suspend access where there is a reasonable concern that a member is under 18, and may request proportionate information to resolve that concern. A member confirmed to be underage, or whose eligibility cannot reasonably be established, may be removed. You can ask for review through support@femsy.app. Do not send identity documents unless we request them through a suitable channel.
Photo verification is available within Femsy. Follow the instructions presented for that check and use only your own images. Photo verification is not a guarantee of legal identity, age, background, honesty or safety. Do not assume that a member has undergone a criminal-record check or that any badge makes meeting them risk-free.
Member profiles are accessible to signed-in members. Content on a profile is therefore visible beyond a private conversation even though the app requires login. Share only information you are comfortable disclosing to other members. Availability of discovery features depends on your location, permissions, account entitlements and the members using the service.
Location permission enables nearby-profile discovery. Without the required location access, nearby profiles cannot be displayed, but messaging remains accessible. Distances and location information may be approximate, delayed or affected by device settings. If you use Explore to select another place, that place is a discovery location and does not establish that you are physically there. Do not rely on a profile’s position or distance as proof of someone’s whereabouts.
You may choose to send location information in a conversation. Consider whether doing so could reveal your home, workplace or routine. Do not share another person’s private location without permission.
Incognito hides your profile from the discovery grid and prevents your profile visits from appearing in other members’ visit history. Members you message or send a Rose to can still see your profile. Incognito does not undo earlier disclosures, remove messages or copies already received, or make your activity anonymous to Femsy. It is not a guarantee that another person cannot recognise you.
Features may include messaging, profile visits, favourites, read receipts, Roses and NOW posts. NOW posts are text-only. A Rose expresses interest; it does not require the recipient to reply or accept further contact. Nobody is entitled to another member’s attention, a match, a conversation, a date or a particular relationship outcome.
Nudity and sexually explicit content are prohibited on profiles, profile pictures, biographies, NOW posts and other spaces visible to members outside a private one-to-one conversation. Do not use these areas to solicit sexual content or advertise sexual services.
In a private one-to-one chat, consensual nude images of adults may be shared only where lawful. Both the sender and recipient must be at least 18, and every depicted person must have been at least 18 when the image was made and must have freely consented to its creation and sharing with that recipient. Obtain the recipient’s clear consent before sending intimate content. A match, a Rose, a previous exchange or silence is not consent. Respect a refusal or withdrawal of consent immediately.
This permission does not allow sexual exploitation, coercion, threats, blackmail, non-consensual intimate imagery, deceptive sexual impersonation or sexual material involving minors. It does not permit commercial pornography distribution, paid sexual services, paid sexual-content promotion or any other prohibited activity. Do not send images of another person simply because you possess them.
Do not save, record, forward, publish or otherwise redistribute another person’s intimate content without their explicit permission and a lawful basis. Consent to receive an image is not consent to redistribute it.
A view-once photo is available for one consultation lasting up to ten seconds. An unopened view-once photo does not automatically expire. Viewing restrictions do not mean that the file is deleted from Femsy’s servers: opening or closing the photo does not itself erase the server copy. Retention and deletion are addressed separately in the Privacy Policy and section 12.
Femsy does not guarantee screenshot prevention or recording detection. A recipient may use another device or other means to capture content. A private message, an Incognito setting or a view-once feature cannot guarantee that content will remain confidential. This does not excuse misuse by a recipient or limit Femsy’s own legal responsibilities.
Use Femsy respectfully and lawfully. The following are prohibited throughout the service, including private messages:
Any sexual content involving a person under 18; grooming; sexual exploitation; trafficking; coercion; or seeking sexual contact with a minor. Report a suspected minor promptly.
Harassment, stalking, threats, hate speech, discriminatory abuse, violence, encouragement of self-harm, or repeated unwanted contact. Do not bypass a block.
Unsolicited intimate images, non-consensual sexual content, sexual deepfakes of real people without consent, extortion, or threats to disclose someone’s identity, orientation, gender history or intimate information.
Scams, financial manipulation, impersonation, fake verification claims, phishing, requests for verification codes, and misleading investment or cryptocurrency schemes.
Advertising or soliciting paid sexual services; promoting paid adult-content accounts; commercial solicitation, spam, or links and messages intended to sell external goods or services without our prior permission.
Posting content you have no right to share, disclosing another person’s private information without permission, or infringing privacy, copyright, trademark or other legal rights.
Scraping profiles, collecting member data in bulk, using unauthorised bots, attempting to identify members outside the app through extracted data, or training external systems on member content without permission.
Bypassing safety measures, purchase restrictions or account limits; interfering with the service; uploading malware; unauthorised access; or reverse engineering except where the law expressly permits it.
Knowingly false or abusive reports, manipulation of verification, and helping another person engage in prohibited conduct.
Use the report option on a member’s profile to raise a concern about that account. The in-app reporting flow is profile-based; it does not provide a separate report button for each message. For a concern about a particular message, report the associated profile and send relevant context, the account identifier and the approximate date and time to support@femsy.app. Do not forward illegal imagery, particularly sexual material involving children. Describe the issue and identify where it appears instead.
Blocking makes the two accounts disappear from each other within Femsy. It is not a promise that prior messages, server records or copies held outside Femsy are erased. Contact support if you believe a blocked member is using another account to contact you.
We use automated checks for photos. Other content is not comprehensively screened by an automated moderation system, and we do not continuously read every conversation. Reports receive human review. The operator reviews reports daily and provides support in English, but we do not promise an immediate response or a fixed resolution time for every case. Femsy is not an emergency service; contact local emergency services if someone is in immediate danger.
When necessary to investigate a report, address a safety concern or comply with law, authorised personnel may review relevant content and account information, including relevant private communications. Access must be limited to the purpose and handled consistently with the Privacy Policy. Automated checks can make mistakes; a detection result is not conclusive proof of wrongdoing.
Depending on the seriousness, evidence and context, we may remove or restrict content, issue a warning, require an eligibility check, suspend functions or close an account. Urgent action may be taken without prior notice to protect members, preserve evidence or meet a legal obligation. We will explain the main reason and available review route where lawful, without disclosing another person’s confidential information or compromising an investigation.
You may challenge a content or account decision by emailing support@femsy.app within six months of being notified. Identify the decision and explain why you believe it is incorrect. A human reviewer will consider the challenge. We do not require you to withdraw a lawful complaint, accept marketing or buy a subscription to obtain review. Any additional appeal or complaint rights provided by law remain available.
We may preserve relevant records where reasonably necessary and legally permitted for safety investigations, legal obligations or legal claims. We may report suspected offences and respond to lawful requests. We may also give affected members safety or fraud notifications where required or justified, while limiting the information disclosed.
You retain ownership of your content. You grant Femsy a non-exclusive, worldwide, royalty-free permission to host, store, technically reproduce, transmit and display it only as needed to provide the service according to your choices, operate permitted service providers, moderate the service and comply with law. This permission does not authorise us to sell your intimate images or use private messages in advertising.
You must have the rights and permissions needed for content you upload. Permission to use content ends when it is removed from our systems, subject to lawful retention for the limited purposes described in the Privacy Policy. Copies legitimately received by other members and subsequent misuse by them are not automatically removed by deleting your original upload.
Femsy’s software, branding, design and service materials belong to their respective rights holders. Subject to these Terms, you may use the service for your personal, non-commercial purposes. No ownership of Femsy technology or another member’s content is transferred to you. Third-party and open-source components remain subject to their applicable licences.
To report an intellectual-property infringement, contact support@femsy.app with your contact details, identification of the protected work, the location of the disputed content and an explanation of your rights or authority to act. We may request information needed to assess the notice and may share the substance of the claim with the affected member where lawful.
Femsy offers Free access and paid Plus and Infinite plans. Free allowances, access to username search, information about incoming Roses and other benefits may depend on the account category and the applicable offer. Before you purchase, we must clearly identify the features, limitations, duration and price that apply to your account. Do not assume that an entitlement available to another member applies to you.
Where your Free account is subject to the three-new-conversation allowance, the allowance resets 24 hours after the first direct message that starts that allowance period, rather than at midnight. An allowance to start conversations does not promise a reply. The features and limits specifically presented and accepted with your offer form part of your contract.
The EUR subscription prices covered by this version are set out below. These are total prices for each billing period, not monthly equivalents. Prices in other currencies, taxes where applicable, and any promotion are shown by the relevant store before purchase. No currency conversion in these Terms determines a UK or US price.
Plan
One week
One month
Three months
Plus
€6.99
€15.99
€29.99
Infinite
€9.99
€19.99
€39.99
A subscription buys the benefits specified in the offer. It does not buy access to a particular person, guarantee profile visibility or results, or override another member’s privacy settings, consent or blocking choices.
Purchases are made only through Apple’s in-app purchase system or Google Play billing. The store processes payment and provides purchase confirmation. Review the store’s purchase screen, billing period, renewal amount and any conditions before confirming. Do not pay another member or an external account claiming to sell Femsy subscriptions.
Subscriptions renew automatically for the billing period you selected unless you cancel renewal through the store before its applicable renewal deadline. Follow the deadline and instructions shown in your store account; do not wait until the final minutes. Any trial or introductory offer must state its duration, later price and renewal conditions before acceptance.
For Apple purchases, manage or cancel in your device’s Settings, under your Apple Account and Subscriptions. For Google Play purchases, use Payments & subscriptions, then Subscriptions, in the Google Play account used for payment. Cancellation normally stops the next renewal and preserves paid access until the end of the current period, unless a refund or another lawful termination ends access sooner.
Deleting the app, blocking a member, becoming inactive or requesting account deletion does not itself cancel a store subscription. Cancel the subscription separately. We will assist with subscription problems reported to support@femsy.app. An account suspension does not give us a right to continue charging indefinitely without a service; applicable cancellation and refund rights still apply.
Use Restore Purchases on the paywall where available for your store, while signed into the store account used for the purchase. Contact us if a valid purchase is not recognised. A purchase through one store is not automatically a new purchase entitlement through the other store.
We will communicate changes to subscription prices and paid benefits before they apply, using any store consent and notice procedures required. A change does not rewrite the price of a period already purchased. Where a material adverse change to a paid service takes effect during that period, section 13 and your statutory remedies apply.
Apple subscription management
Google Play subscription management
Stopping renewal is different from exercising a statutory withdrawal or refund right. There is no blanket “no refunds” rule in these Terms. Your country or US state may give you cancellation, reimbursement or service-guarantee rights that are more favourable than the store’s ordinary discretionary refund policy.
For store purchases, you can request a refund through Apple or Google Play. You may also notify us directly at support@femsy.app or our postal address. Include enough information to identify the account and transaction, but never send your password, verification code or full payment-card details. We will coordinate the applicable refund route and fulfil obligations that remain ours. A store workflow does not remove a valid legal claim against us.
For consumers in France and the United Kingdom, a distance service contract normally carries a 14-day withdrawal period beginning when the contract is concluded. Send us a clear statement before the deadline; the sample in section 18 is optional. We will reimburse payments due under this right within 14 days of being informed, using the original payment method unless you agree otherwise.
If you expressly requested service to begin during that period and the legal information requirements were met, a lawful proportionate charge for the service already supplied may apply. Simply logging in or accepting these Terms does not establish a blanket waiver. Full performance extinguishes a withdrawal right only where all legal conditions are satisfied; an ongoing subscription is not fully performed merely because access is activated. For UK consumers, we also honour applicable cancellation rights on fixed-term renewals in accordance with consumer law.
For California and New York consumers, the three-business-day cancellation right described at the beginning applies in addition to other applicable protections. California consumers may also cancel on death or qualifying disability that prevents use and obtain repayment for the unused prepaid service; a representative may make the request where appropriate.
If you permanently move to a location where Femsy no longer provides the purchased service, contact us to end the affected subscription and request a proportionate refund of unused prepaid service. We may request reasonable evidence of the relevant circumstances. We do not require disclosure of unnecessary medical or other sensitive details.
If we fail to provide the purchased service, materially breach the agreement or close a paid service for reasons unrelated to your breach, we will provide the remedy required by law, which may include correction, a price reduction, termination or reimbursement for unused service. A moderation decision does not automatically erase statutory refund rights. Duplicate, erroneous or unauthorised charges should be raised promptly with the store and with us.
Apple refund requests
Google Play purchase and refund help
Use of Femsy involves personal information, which may include profile information, location and private communications. The Privacy Policy explains the purposes, legal grounds, recipients, international transfers, retention periods and rights that apply. Device permissions and any separate consents required by law must be handled separately from acceptance of these Terms.
Do not place sensitive information in a profile or message unless you intend the relevant recipients to see it. No provision here gives another member permission to use your information unlawfully. Femsy remains responsible for its own data-protection and security obligations. Contact support@femsy.app about privacy requests or suspected unauthorised disclosure.
12 Account deletion and ending the agreement
You can request deletion through the account-deletion option in Settings. Femsy has a 30-day account-recovery period following the request. Logging back into the account during those 30 days reactivates it and cancels the pending deletion request. If you want deletion to proceed, do not log back in during that period. If you believe reactivation happened by mistake, contact support.
After the recovery period, the account is no longer recoverable through this process and deletion must proceed in accordance with the Privacy Policy and applicable law. This includes associated personal data and content, except records that may lawfully need to be kept for a defined purpose, such as legal obligations, fraud prevention, a safety investigation or legal claims. Retained records must be restricted to that purpose and kept no longer than necessary. Recovery timing is not a promise that every server and backup copy is erased at the same instant.
The view-once setting and the block feature are not account-deletion mechanisms. Deleting your account also cannot retrieve copies another person has already saved outside Femsy. You retain your legal rights against unlawful use of those copies.
Cancel any Apple or Google Play subscription separately if you want to stop renewal. If you have a statutory right to deletion sooner, or cannot access the in-app option, contact support@femsy.app; the recovery arrangement does not remove that right.
You may stop using the service at any time. We may end your access for a serious or repeated breach, ineligibility, a legal requirement or a necessary safety measure, subject to the review process above. We may discontinue the service for a legitimate operational reason with reasonable notice where practicable and appropriate remedies for affected prepaid periods. Provisions needed to resolve existing payments, complaints, lawful retention and legal claims continue for those limited purposes.
We may update the service and these Terms to address legal or security requirements, prevent abuse, correct errors or make reasonable changes to features and operations. Changes must have a legitimate reason and must not deprive you of rights for a period already purchased.
For a material change affecting your rights or paid benefits, we will normally give at least 30 days’ advance notice through an appropriate in-app or direct communication, explain when it takes effect and tell you about any right to reject it or end the affected contract. A shorter period may be necessary for an urgent legal or security reason. Where consent is legally required, notice or continued use alone will not substitute for that consent.
If a change materially disadvantages you during a prepaid period and cannot lawfully be imposed, you may end the affected service and receive the refund required by law, including a proportionate refund for unused service where appropriate. New terms do not retrospectively remove an existing claim.
We will use reasonable care to operate the service and provide necessary updates. Maintenance, outages and external network issues may affect availability. We do not promise uninterrupted operation or a particular number of members, but these limitations do not excuse failure to meet mandatory service-quality obligations or the description of a paid offer.
Use your judgement when communicating or meeting. Do not send money, banking details, verification codes or copies of identity documents to a member. Be cautious about urgent emergencies, investment offers and pressure to move off-platform. For a first meeting, choose a public place, arrange your own transport and tell someone you trust. You can end a conversation or meeting at any time.
Members make their own statements and choices. Femsy cannot guarantee their intentions or prevent every harmful act. We remain responsible for our own conduct, applicable safety duties and response obligations; these Terms do not transfer those duties to you.
We are responsible for loss caused by our breach or failure to use the care required by law, subject to the applicable rules on causation and recovery. We do not exclude liability for fraud, deliberate wrongdoing, gross negligence where it cannot be excluded, death or personal injury caused by negligence, or any other liability that the law makes non-excludable. Consumer guarantees, data-protection remedies and other mandatory rights are preserved.
The service is supplied for personal use. To the extent the law permits, we are not responsible for business losses arising from use outside that agreed purpose or for losses that could not reasonably have been foreseen. This does not impose a financial cap on mandatory consumer remedies or require you to indemnify us for our own wrongdoing.
For the iOS application, Apple’s Standard Licensed Application End User License Agreement applies to the software licence. These Terms set out additional terms for the Femsy service; they are not a replacement custom Apple EULA. The applicable licence, store terms and mandatory law continue to govern matters within their scope.
Mohamed Ayad operates Femsy and is your contact for the service, content, moderation and support. Apple is not the operator of Femsy or the provider of its dating service. Payment and store-account matters may also require action through Apple. Google Play purchases and distribution are subject to the applicable Google terms. Nothing here removes obligations or rights that the applicable store agreement or law assigns to Apple, Google, Femsy or you.
Apple Standard Licensed Application End User License Agreement
Send complaints and formal notices to support@femsy.app or Mohamed Ayad, 7 rue Beaugrenelle, 75015 Paris, France. Explain the issue and the outcome you seek. We will consider complaints in good faith. Contacting us first is encouraged, but is not a condition that prevents you from exercising a legal right or meeting a legal deadline.
French law governs this agreement, without depriving consumers of mandatory protections available under the law of their habitual residence. You may bring a claim before any court that has jurisdiction under applicable law, including courts where you live when consumer rules permit. We do not require exclusive litigation in Paris, mandatory arbitration or a waiver of collective or representative rights through these Terms.
If a provision is unlawful or unenforceable, it applies only to the extent permitted and the remaining provisions continue where the contract can fairly do so. A delay in enforcing a provision is not a waiver. We may transfer the service or this agreement only in a way that preserves your rights and complies with applicable notice, consent and data-protection requirements.
France and the United Kingdom
French consumers retain the statutory guarantees applicable to digital services, including conformity during the agreed supply period and required updates, and remedies where the service does not conform. Contact us to request the remedy to which you are entitled. Contractual descriptions, disclaimers and moderation provisions do not remove those guarantees.
UK consumers retain rights to services supplied with reasonable care and skill and any applicable digital-content rights. Where statutory conditions are met, remedies can include repeat performance, repair or replacement, a price reduction or a refund. Nothing requires you to accept less protection than UK consumer law provides.
New York dating-service rights
The opening cancellation notice also covers qualifying renewals. No ancillary purchase is required.
For covered subscriptions above $25, no social referral for two consecutive months permits cancellation and the statutory refund. Femsy waives any cancellation fee.
You may request a service hold of up to one year in writing; contact support about billing.
Section 10 covers relocation. Statutory information-transfer, destruction and court-enforcement rights remain available.
We will supply required separate consumer notices and fraud warnings.
Elsewhere in the United States, any additional state cancellation, refund, renewal, privacy or dating-service rights apply notwithstanding a less favourable provision of these Terms. The store used for payment does not determine whether those protections apply to you.
You may use the following message where you have a withdrawal or cancellation right. You do not have to use this wording, and any legally valid clear notice will be accepted. Do not include your password or verification codes.
To: Mohamed Ayad, FEMSY
Email: support@femsy.app
Postal address: 7 rue Beaugrenelle, 75015 Paris, France
I am notifying you that I wish to withdraw from or cancel my FEMSY subscription under my applicable cancellation rights.
Name:
Account identifier:
Plan and store used for purchase:
Purchase or renewal date:
Order or transaction reference, if available:
Contact address or email:
Date:
Signature, including an electronic signature where applicable:
For an ordinary cancellation of future renewal, also use the Apple or Google Play subscription controls described in section 9. For a statutory withdrawal, sending a valid notice to us preserves your right even if the store process is not yet complete.
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